Terms and Conditions
Welcome to India Golden Triangle Tours, a unit of India Travel Bear. These Terms and Conditions govern your use of our website and travel-related services. By accessing our website or booking a tour with us, you agree to abide by the following terms. Please read them carefully before proceeding with any booking or service use.
1. Booking and Payment
- All bookings made through India Golden Triangle Tours are subject to confirmation and availability.
- Prices quoted on our website or through our representatives are subject to change until a booking is confirmed.
- Depending on the service type (e.g., hotels, transport, or sightseeing packages), a deposit or full payment may be required to secure reservations.
- The final balance must be paid within the time frame communicated at the time of booking.
- Bookings will only be confirmed once the required payment is received.
2. Cancellation and Refund Policy
- If you need to cancel, please inform us in writing via email or official message.
- Cancellation fees vary depending on the policies of our service providers (airlines, hotels, etc.) and the timing of your cancellation.
- Refunds, when applicable, will be processed within a reasonable period after deducting applicable charges and service fees.
- No refunds will be issued for no-shows, unused services, or early departures once a tour or service has commenced.
- Refunds are subject to the terms and timelines of the respective service providers.
3. Modifications and Changes
- Requests to modify or reschedule confirmed bookings will be considered based on availability and provider terms.
- Additional charges may apply depending on the nature of the modification.
- India Golden Triangle Tours reserves the right to alter or modify itineraries due to unforeseen events such as weather conditions, political unrest, strikes, or local government restrictions.
- In such cases, we will make every effort to provide suitable alternatives without compromising your safety or experience.
4. Travel Documents and Responsibilities
- Travelers are responsible for ensuring they carry valid and up-to-date passports, visas, ID proof, and necessary permits required for their travel.
- India Golden Triangle Tours will not be held responsible for any travel disruptions, missed flights, or denied entry resulting from invalid documentation or non-compliance with entry requirements.
- Travelers must adhere to all local laws and immigration regulations during their journey.
5. Role of Service Providers
India Golden Triangle Tours operates as a tour operator and travel facilitator, connecting customers with third-party service providers such as hotels, airlines, and transport companies. We act as an intermediary and are not the final service provider. While we select reliable partners, we are not liable for any shortcomings, delays, or service lapses caused by third-party vendors. Any complaints related to third-party services should be addressed directly with the concerned provider, though we will assist where possible to resolve the issue.
6. Customer Conduct
We expect all travelers to behave responsibly, courteously, and respectfully toward our staff, guides, drivers, and other guests. Misconduct, disruptive behavior, or violation of local laws may result in termination of services without refund. Travelers are also responsible for any damages caused to hotel property, vehicles, or public spaces during their trip.
7. Limitation of Liability
- India Golden Triangle Tours and India Travel Bear shall not be liable for any loss, injury, accident, or damage sustained during travel.
- Delays or changes in itineraries due to weather, natural disasters, strikes, or government regulations.
- Loss or damage to personal belongings, baggage, or valuables during the tour.
- All arrangements are made in good faith, and every effort is taken to ensure smooth operations. However, unforeseen circumstances beyond our control may affect travel plans.
8. Intellectual Property
All content, text, images, graphics, and logos displayed on the India Golden Triangle Tours website are the exclusive property of India Travel Bear. Any unauthorized use, reproduction, or distribution of content is strictly prohibited and may result in legal action. Permission to use website materials must be obtained in writing from India Travel Bear.
9. Website Use
- By using our website, you agree not to engage in any activity that disrupts or damages the website’s functionality.
- Not to use the website for fraudulent, unlawful, or unauthorized purposes.
- Unauthorized use or misuse of this website may give rise to claims for damages and/or constitute a criminal offense under applicable laws.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India. Any disputes or claims arising from the use of our website or services shall fall under the exclusive jurisdiction of the courts in Agra, Uttar Pradesh.
11. Updates to Terms
India Golden Triangle Tours, a unit of India Travel Bear, reserves the right to update or amend these Terms and Conditions without prior notice. Continued use of our website or services after updates will be considered acceptance of the revised terms. We recommend reviewing this section periodically for the latest information.
